|
| 1 | +# Product |
| 2 | + |
| 3 | +<!-- impeccable:product-schema 1 --> |
| 4 | + |
| 5 | +## Platform |
| 6 | + |
| 7 | +web |
| 8 | + |
| 9 | +## Stack |
| 10 | + |
| 11 | +Astro, static output, deployed to GitHub Pages (`relaystack.github.io`) via a GitHub Actions workflow. Chosen by the user. Content lives in Markdown content collections. Zero client-side JavaScript by default. A custom domain is a later decision, not part of this build. |
| 12 | + |
| 13 | +## Users |
| 14 | + |
| 15 | +Owner-operators of small and medium service businesses in the German-speaking market (Germany, Austria, Switzerland) — trades, practices, studios, studios, local services. They run the business themselves and buy from a person, not a procurement department. They arrive sceptical, usually after being let down by a previous website or a retainer that showed no results. |
| 16 | + |
| 17 | +Their job: get found — by people searching Google, and increasingly by people asking an AI assistant — and turn those arrivals into enquiries. |
| 18 | + |
| 19 | +Secondary audience: developers and technically-minded buyers who find the open-source tooling first and evaluate the person behind it. English serves them. |
| 20 | + |
| 21 | +## Product Purpose |
| 22 | + |
| 23 | +A marketing site that converts a sceptical DACH business owner into a conversation, and secondarily establishes technical credibility with developers. |
| 24 | + |
| 25 | +Success means: a visitor asks a question on Telegram. Not a form submission, not a newsletter signup, not a metric — a conversation started. |
| 26 | + |
| 27 | +## Positioning |
| 28 | + |
| 29 | +Most agencies in DACH sell one half of visibility and are vague about the other. This one sells both, and is specific about the difference: classic search (sitemap, schema, indexation, quotable content) and AI assistants (being the source an assistant reads and repeats). |
| 30 | + |
| 31 | +The claim a neighbouring agency could not truthfully copy: the operator publishes the tooling being used, including a public statement of what does *not* work — `llms.txt` does nothing for Google. Competitors sell AI visibility without being able to demonstrate they understand it; this one has published open-source software for it. |
| 32 | + |
| 33 | +## Operating Context |
| 34 | + |
| 35 | +- Delivery is remote across DACH. Geography is deliberately absent from the offer: no city, no catchment area, no "kommt vorbei". |
| 36 | +- Contact happens on Telegram, not email or a web form. |
| 37 | +- Work is sold as fixed-scope packages in CHF and EUR, not hourly. |
| 38 | +- The business is run by one person, working alone. Copy must not imply a team or an agency. |
| 39 | +- German is the primary language. English exists for developers and international visitors. |
| 40 | +- The site is built with the same stack and the same tooling the services sell. |
| 41 | + |
| 42 | +## Capabilities and Constraints |
| 43 | + |
| 44 | +- Static site, no server, no database. Any contact mechanism must work without a backend. |
| 45 | +- German at the root, English at `/en/`, with `hreflang` between them. |
| 46 | +- Legal pages required: Impressum and Datenschutzerklärung. No third-party scripts that would require a consent banner if avoidable. |
| 47 | +- Prices are published. Derived from researched DACH market data (see Evidence), not invented. |
| 48 | +- No location may be published: no city, no canton, no region of residence. |
| 49 | +- **Explicitly undecided:** the custom domain. `relaystack.ch` and `relaystack.de` are both available but the user does not want one yet. |
| 50 | +- **Explicitly undecided:** whether any client work will ever be published with names or numbers. |
| 51 | + |
| 52 | +## Brand Commitments |
| 53 | + |
| 54 | +- Name: RelayStack. Existing bio: "Astro websites & SEO for Swiss SMEs". |
| 55 | +- Voice: plain, technical, unhyped, willing to say what does not work. German copy uses formal address (*Sie*). |
| 56 | +- Telegram is the contact channel: `https://t.me/relaystack`. |
| 57 | +- Verified brand assets: none beyond the name. No logo, no wordmark, no palette exists yet. Nothing may be reused from the unrelated `buweb.ch` project. |
| 58 | + |
| 59 | +## Evidence on Hand |
| 60 | + |
| 61 | +Real and linkable: |
| 62 | +- `astro-seo-toolkit` — published on npm as `astro-seo-toolkit@0.5.0`, MIT, 33 tests, an Astro integration and eight CLI bins. https://github.com/RelayStack/astro-seo-toolkit |
| 63 | +- `astro-local-business` — public Astro starter for local service businesses, MIT. |
| 64 | +- `smmscout-data` — public dataset of SMM panels with measured latency and risk scores. |
| 65 | + |
| 66 | +Market research for pricing (DACH, 2026), to be used as-is and attributed: |
| 67 | +- 7-page KMU website: freelancer average CHF 2'100, small agency CHF 6'800, mid CHF 15'200, large CHF 29'500; 31 offers ranged CHF 790–47'500 (Zürich price study, 2026) |
| 68 | +- Swiss KMU web design typically CHF 1'500–7'000; ongoing CHF 40–150/month |
| 69 | +- Google Business Profile optimisation in Switzerland: CHF 990–5'000; local SEO audit + optimisation package CHF 2'400 |
| 70 | +- Swiss SEO retainers CHF 3'000–7'000/month; smaller local work from CHF 500/month |
| 71 | +- German SEO retainers: local €1'000–2'000/month, mid-market €2'000–4'000/month |
| 72 | +- SEO hourly, DACH: freelancers €70–150, agencies €90–180; Switzerland CHF 150–260 |
| 73 | +- AI visibility (GEO), emerging and US-led: one-time audit $500–2'000, monitoring $500–1'500/month |
| 74 | + |
| 75 | +**Absences this build must not fabricate:** |
| 76 | +- No testimonials, no client names, no case studies, no client counts. Client work may be described by sector only, without names or numbers. |
| 77 | +- No performance guarantees, no "120-day guarantee", no "or you pay nothing". |
| 78 | +- No "10+ years experience", no team, no office, no awards, no certifications. |
| 79 | +- No invented metrics of any kind — no percentages, no lead increases, no traffic claims. |
| 80 | + |
| 81 | +## Product Principles |
| 82 | + |
| 83 | +1. **Never invent proof.** Anonymity is chosen, so credibility must come from real, verifiable artefacts — the open-source tooling and the published market data — not from claims. |
| 84 | +2. **Say what does not work.** Naming the limits of a service (as with `llms.txt` and Google) is the differentiator, not a weakness to be managed. |
| 85 | +3. **Sell the outcome, show the mechanics.** Business owners buy enquiries; the technical detail is evidence, not the pitch. |
| 86 | +4. **One conversation beats all vanity metrics.** Every surface points to a single, low-friction next step: asking a question on Telegram. |
| 87 | +5. **Practice what is sold.** The site must itself be fast, schema-correct, and legible to AI assistants. |
| 88 | + |
| 89 | +## Accessibility & Inclusion |
| 90 | + |
| 91 | +No product-specific requirement was established. Follow the platform baseline: semantic HTML, keyboard-operable, visible focus states, sufficient contrast, and respect for `prefers-reduced-motion`. |
0 commit comments