diff --git a/content/pages/mailing-list-moderation.md b/content/pages/mailing-list-moderation.md index a87837f96..d0a8a5664 100644 --- a/content/pages/mailing-list-moderation.md +++ b/content/pages/mailing-list-moderation.md @@ -155,6 +155,14 @@ If you have a troublesome poster, you can un-subscribe them from the list using {listname}-unsubscribe-badboy=menace.com@tlp.apache.org ``` +NOTE: For some mail clients / web mail providers, you may need to add quotes around the left hand side of the '@' + +For example, to unsubscribe user ``badboy@menace.com`` from ``dev@tlp.apache.org`` + +```text +"dev-unsubscribe-badboy=menace.com"@tlp.apache.org +``` + Send a courtesy email to them to let them know they have been unsubscribed, and why. Occasionally you will get someone with a poorly-configured spam filter sending automated replies to the list. You can deny their postings using