krishnachandra1709 · Nov 12, 2026 · Nov 12, 2026
diff --git a/aigw/product/enterprise-offering/org-management/gateway-urls.mdx b/aigw/product/enterprise-offering/org-management/gateway-urls.mdx
@@ -5,6 +5,8 @@ description: "Configure custom gateway endpoints for your organisation's AI gate
 
 The Gateway URLs settings let you point Prisma AIRS AI Gateway at your own self-hosted gateway deployments instead of the AI Gateway's cloud endpoints. Once configured, the dashboard uses your custom URLs when generating code snippets, running playground completions, and constructing MCP server endpoints.
 
+To stop traffic to the SaaS gateways altogether, see [Disable the SaaS Gateway](/aigw/self-hosting/hybrid-deployments/gateway-registration#disable-the-saas-gateway).
+
 Both fields are set at the **organisation level** and apply across all workspaces within that organisation.
 
 ---

diff --git a/aigw/self-hosting/hybrid-deployments/gateway-registration.mdx b/aigw/self-hosting/hybrid-deployments/gateway-registration.mdx
@@ -71,6 +71,40 @@ The overview page shows:
 
 ---
 
+## Disable the SaaS Gateway
+
+The **SaaS Gateway** toggle at the top of the Gateway Registration page controls whether your organisation can send traffic to the Prisma AIRS AI Gateway SaaS gateway. Turn it off to route all traffic through your own registered gateways.
+
+<Frame>
+  <img src="/images/self-hosting/saas-gateway-toggle.png" alt="SaaS Gateway toggle on the Gateway Registration page, shown as Disabled" />
+</Frame>
+
+When the toggle is **Disabled**, the SaaS AI gateway and the SaaS MCP gateway do not accept traffic for your account. Requests only work through gateways you have registered.
+
+<Note>
+  The toggle is available on all accounts. Only organisation admins can change it.
+</Note>
+
+<Warning>
+  Point your applications and MCP clients at your registered gateways **before** disabling the SaaS Gateway. Requests that still use the SaaS gateway are not allowed once it is disabled.
+</Warning>
+
+### Disable or re-enable
+
+<Steps>
+<Step title="Open Gateway Registration">
+Go to **Admin Settings → Gateway Registration**.
+</Step>
+<Step title="Confirm a registered gateway is active">
+Check that at least one registration shows an **Active** status.
+</Step>
+<Step title="Switch the SaaS Gateway toggle">
+Turn the **SaaS Gateway** toggle off to disable the SaaS gateway, or on to re-enable it.
+</Step>
+</Steps>
+
+---
+
 ## Deployment Steps
 
 For Helm chart deployment details, refer to the [values.yaml reference](https://github.com/Portkey-AI/airs-gw-helm/blob/main/charts/airs-gw/README.md).

diff --git a/images/self-hosting/saas-gateway-toggle.png b/images/self-hosting/saas-gateway-toggle.png
diff --git a/product/enterprise-offering/org-management/gateway-urls.mdx b/product/enterprise-offering/org-management/gateway-urls.mdx
@@ -9,6 +9,8 @@ description: "Configure custom gateway endpoints for your organisation's AI gate
 
 The Gateway URLs settings let you point the Portkey dashboard at your own self-hosted gateway deployments instead of Portkey's cloud endpoints. Once configured, the dashboard uses your custom URLs when generating code snippets, running playground completions, and constructing MCP server endpoints.
 
+To stop traffic to the SaaS gateways altogether, see [Disable the SaaS Gateway](/self-hosting/hybrid-deployments/gateway-registration#disable-the-saas-gateway).
+
 Both fields are set at the **organisation level** and apply across all workspaces within that organisation.
 
 ---

diff --git a/self-hosting/hybrid-deployments/gateway-registration.mdx b/self-hosting/hybrid-deployments/gateway-registration.mdx
@@ -80,6 +80,40 @@ The overview page shows:
 
 ---
 
+## Disable the SaaS Gateway
+
+The **SaaS Gateway** toggle at the top of the Gateway Registration page controls whether your organisation can send traffic to the Portkey SaaS gateway. Turn it off to route all traffic through your own registered gateways.
+
+<Frame>
+  <img src="/images/self-hosting/saas-gateway-toggle.png" alt="SaaS Gateway toggle on the Gateway Registration page, shown as Disabled" />
+</Frame>
+
+When the toggle is **Disabled**, the SaaS AI gateway and the SaaS MCP gateway do not accept traffic for your account. Requests only work through gateways you have registered.
+
+<Note>
+  The toggle is available on all accounts. Only organisation admins can change it.
+</Note>
+
+<Warning>
+  Point your applications and MCP clients at your registered gateways **before** disabling the SaaS Gateway. Requests that still use the SaaS gateway are not allowed once it is disabled.
+</Warning>
+
+### Disable or re-enable
+
+<Steps>
+<Step title="Open Gateway Registration">
+Go to **Settings > Organisation > Gateway Registration**.
+</Step>
+<Step title="Confirm a registered gateway is active">
+Check that at least one registration shows an **Active** status.
+</Step>
+<Step title="Switch the SaaS Gateway toggle">
+Turn the **SaaS Gateway** toggle off to disable the SaaS gateway, or on to re-enable it.
+</Step>
+</Steps>
+
+---
+
 ## Deployment Steps
 
 For Helm chart deployment details, refer to the [values.yaml reference](https://github.com/Portkey-AI/airs-gw-helm/blob/main/charts/airs-gw/README.md).
-Original file line number
+Diff line change
@@ Expand Up @@
     The Gateway URLs settings let you point Prisma AIRS AI Gateway at your own self-hosted gateway deployments instead of the AI Gateway's cloud endpoints. Once configured, the dashboard uses your custom URLs when generating code snippets, running playground completions, and constructing MCP server endpoints.
+    To stop traffic to the SaaS gateways altogether, see [Disable the SaaS Gateway](/aigw/self-hosting/hybrid-deployments/gateway-registration#disable-the-saas-gateway).
     Both fields are set at the **organisation level** and apply across all workspaces within that organisation.
     ---
@@ Expand Down @@